Shipping and Returns Policy for Happy Homie Beverage Co.

Effective Date: [2/14/2025]

Thank you for shopping with Happy Homie Beverage Co. We strive to provide excellent service and ensure that your shopping experience is as smooth and enjoyable as possible. Please review our Shipping and Returns Policy for details on how we handle orders, shipping, and returns.

1. Shipping Information

Processing Time:

Orders are typically processed within 1-3 business days (Monday to Friday, excluding holidays) after receiving your order confirmation.

You will receive a shipment confirmation email with tracking details once your order has been shipped.

Shipping Rates:

Shipping costs are calculated based on the size, weight, and destination of your order. You will be provided with the exact shipping cost at checkout before you complete your purchase.

Shipping Methods:

We offer several shipping options, including standard shipping, expedited shipping, and express shipping, depending on your location.

Delivery times vary based on the shipping method and your location:

Standard Shipping: 5-7 business days

Expedited Shipping: 2-3 business days

Express Shipping: 1-2 business days

Shipping Restrictions:

Shipping Delays:We currently only ship within [United States of America].

We do not ship to P.O. Boxes or APO/FPO addresses.

While we strive to meet delivery times, shipping delays may occur due to factors outside our control, such as weather, carrier delays, or other unforeseen circumstances. We are not responsible for such delays but will do our best to assist you if any issues arise.

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

If you have any issues with tracking or delivery, please contact us at [insert contact details].

2. Returns and Exchanges

Return Policy:

We want you to be happy with your purchase! If for any reason you're not satisfied with your order, we accept returns under the following conditions:

Returns must be initiated within 30 days of the delivery date.

The item(s) must be unused, unopened, and in the original packaging.

Certain products, such as food and beverage items, are non-returnable once opened or used due to health and safety regulations.

How to Return:

To request a return, please contact our customer service team at [happyhomie@gmail.com] within 30 days of receiving your order. Provide your order number and the reason for the return.

Once your return request is approved, we will send you return instructions. You are responsible for return shipping costs unless the return is due to a defect or error on our part.

Exchanges:

If you received a damaged or defective product, please contact us as soon as possible to arrange for an exchange.

We will cover the return shipping costs for defective or incorrect items and send a replacement as soon as we receive the returned product.

Refunds:

After we receive and inspect the returned item(s), we will process your refund. Refunds will be issued to the original payment method.

Please note that shipping charges are non-refundable, except in the case of an error on our part (e.g., sending the wrong item or damaged goods).

Items Not Eligible for Return:

Opened or used food and beverage items

Custom or personalized products

Gift cards

3. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 7 days of receiving your order. We will arrange for a replacement or issue a full refund, including shipping costs, depending on the situation.

Please provide photos of the damaged or defective items to help us process your claim more efficiently.

4. Cancellations

Order Cancellation:

If you wish to cancel an order, please contact us as soon as possible at [happyhomie@gmail.com]. We can only cancel orders that have not yet been processed or shipped. Once an order has been shipped, it cannot be canceled, but you may initiate a return once the package arrives.

5. International Orders

Shipping Outside of [United States of America]:

Currently, we only ship to [United States of America]. If you would like to place an order for delivery outside of our current shipping zones, please contact our customer service team for assistance.

Duties and Taxes:

For international shipments, duties and taxes may apply. These charges are the responsibility of the customer, and we recommend checking with your local customs office for any additional fees or restrictions before placing an order.

6. Contact Us

If you have any questions about shipping, returns, or exchanges, please don't hesitate to contact our customer service team at happyhomie@gmail.com

We value your satisfaction and are here to assist you with any questions or concerns you may have. Thank you for choosing Happy Homie Beverage Co.!

This policy ensures clarity around the processes of shipping, returns, and exchanges to foster trust and satisfaction with your customers.